Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

Ways to Facilitate Communications with Others

Ways to facilitate patient communication with others:

  • Confirm who else is involved in this decision.
  • Establish their role in the decision:
    • Sharing the decision making with the patient;
    • Not part of making decision, but being aware of decision made by the patient;
    • Making the decision for the patient.
  • Identify how this person can support the patient in his/her decision making.
  • Identify what this person would need to support the patient in his/her decision making:
    • More information about the options and potential outcomes;
    • To understand the likelihood of potential benefits or risks to the patient;
    • To understand what is important to the patient;
    • To understand the personal implications of this decision to those close to the patient.