Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines


As a member of a partnership, nurses match their vocabulary to that of their client: slowing down; using less medical jargon and more common words; and targeting a small number of key educational points (three or less) during the encounter (Sudore & Schillinger, 2009). In addition, nurses must clarify understanding and any misconceptions with clients strategically during a client learning encounter to ensure that comprehension is evident.