Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

Types of Interpersonal Conflict

1. Relationship conflict: exists when there are interpersonal incompatibilities among individuals, including irritation about personal taste, interpersonal style, different personal values, or other non work-related preferences
2. Task conflict: exists when there are disagreements about the content of tasks being performed
3. Process conflict: focuses on disagreements about how to accomplish a task, which is responsible for a task, or the delegation of duties and resource