Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

Practice Recommendations

1. Create a safe, shame- and blame-free environment to assess client learning. (Level of Evidence= 1b)

2. Use a universal precautions approach for health literacy to create a safe, shame- and blame-free environment. (Level of Evidence= 1b)

3. Assess the learning needs of the client. (Level of Evidence= 1a)

4. Tailor your approach and educational design by collaborating with the client and the interprofessional team. (Level of Evidence= 1a)

5. Engage in more structured and intentional approaches when facilitating client centred learning. (Level of Evidence= 1a)

6. Use plain language, pictures and illustrations to promote health literacy. (Level of Evidence= 1a) 

7. Use a combination of educational strategies for effective learning:
        1.Printed Materials
        2. Telephone
        3. Audiotapes
        4. Video
        5. Computer-based technology and multimedia presentations (Level of Evidence= 1a) 

8. Assess client learning. (Level of evidence IIa)

9. Communicate client centred learning effectively with:
        a. The client; and
        b. The interprofessional team (Level of Evidence= 1b)