Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

Innovative Delivery Models
2.0 Nurses use a variety of innovative, creative, and flexible modalities with clients when providing self management support such as:
a) Electronic support systems
b) Printed materials
c) Telephone contact
d) Face-to-face interaction
e) New and emerging modalities
Level: IIb
2.1 Nurses tailor the delivery of self-management support strategies to clients’ culture, social and economic context across settings.
Level: IIa
2.2 Nurses facilitate a collaborative practice team approach for effective self-management support.
Level: Ib