Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

How does the nurse assess client learning?


Q: How does the nurse assess client learning?
A: In order to assess learning in a safe, shame- and blame-free manner, phrasing the conversation is an important consideration. The goal is to remove the examination aspect that encourages clients to try to hide lack of ability or knowledge and instead focus on creating an environment where the client is able to express uncertainties or state they have forgotten without censure. One strategy to encourage this open dialogue is to use language that is less judgmental such as assessment of learning rather than evaluation of learning. Furthermore, the assessment can be focused on the nurse’s ability to be clear and thorough.