Registered Nurses' Association of Ontario

Nursing Best Practice Guidelines

  • Facilitating client centred learning to promote health is a foundational competency of all nurses. It is unrealistic to expect clients to take action for their health if they do not have the knowledge, skills and social supports needed to do so.
  • In our complex and ever-changing health care environment, there has been a shift from the traditional expert model of care to a client-partnership model. Clients are becoming more activated and responsible for decisions about their health. Facilitating client centred learning is an interactive, holistic and social process.
  • Nurses must be skilled at assessing the learning needs with the client. This leads to planning, implementing and evaluating learning strategies that are tailored to meet the diverse learning needs of their clients.